Frequently Asked Questions (FAQ)

  1. Why are your trips so expensive?
  2. What kind of flexibility is there in planning the trip?
  3. What safety precautions are taken for your trips?
  4. What meals are included while I'm on your trips?
  5. What will the sleeping arrangements be like?
  6. I'm a vegetarian and will there be vegetarian meal options?
  7. Will I be able to stop to buy personal necessities?
  8. Can you help us with accommodation and transportation in Puerto Cabezas?
  9. I'm worried about getting sick.
  10. I don't speak Spanish or Miskito, will I still be able to communicate with people?
  11. Can you arrange transport to Puerto Cabezas?
  12. Can you arrange transport to other areas on the Atlantic coast?
  13. Can you recommend tours in other regions of Nicaragua?
  14. Can you meet me in Managua to accompany me to Puerto Cabezas?
  15. Will I have access to the Internet?
  16. Will I be able to charge my cell phone, camera or laptop?
  17. I'm not able to carry my equipment can you arrange a porter for me?

Why are your trips so expensive?

Being the only licensed and insured tour operator in the RAAN means that we run a professional operation. We offer safe transportation, comfortable accommodations and fresh food cooked with care. These items cost more. We employ professional guides who have been trained in tourism and hospitality. They know and understand what needs to happen in this business. They will how to deal with emergency situations that may arise. We pay these professional members of our team a living wage. We have top quality equipment such as first aid medical kits, global positioning systems and safety equipment such as lifejackets to make your trip as safe and comfortable as possible.

The remote locations that we visit mean that the goods and services in this area have higher prices than normally expected. For example gasoline in many villages that we visit cost up to nine dollars per gallon. The high prices of these goods are reflected in the prices of our trips.

We strive to provide a unique opportunity to have personal connections with the members of the communities that we visit. We have achieved these connections through the creation of long-term personal relationships with trustworthy and reliable members of these communities. We encourage sustainable economic development of the people in Atlantic Coast through the invitation of tourists, so we pay these people a living wage and we enjoy contributing to their livelihood.

The food that we offer our clients is the highest quality fresh local food available prepared by a staff that has been trained in hygienic food preparation. We are proud to offer delicious well-made food made from the highest quality products we can find.

What kind of flexibility is there in planning the trip?

We are extremely flexible and we strive to be as accommodating as possible. We are happy to change parts of your trip to work better with you. Please communicate your desires when we plan the trip together.

What safety precautions are taken for your trips?

All of our trips are completely legal. We register with the Coast Guard before leaving Puerto Cabezas. Every trip is accompanied by a local guide with intricate knowledge of the area that we will be visiting and an English speaking foreigner guide who will assure that all of your needs and comfort are addressed while you're on your trip. These are well-respected local people who know everyone in town and know the terrain.

All of our staff are trained in safety and are very professional. They are all fun and exciting people who are also reliable guides able to deal with any situation that may arise in the backcountry. None of our staff consume drugs or drink alcohol while they are on our trips. We also have a strict policy against forming exclusive relationships with our clients to assure you that you can trust our guides without any question.

What meals are included while I'm on your trips?

All of our overnight trips have three meals a day included in their price. The Discovery Workshop series and day trips will have the meals included written in their description. If you have any questions regarding the meals included in your trip please ask us as we plan your stay.

What will the sleeping arrangements be like?

It is our priority to provide a safe and comfortable sleeping environment for our clients. Many of our trips involve staying in the houses of local families and at times privacy can be limited. However, we assure you that the situation will be very safe. If you require having a greater level of privacy please let us know.We always provide mosquito nets whether you are sleeping in a bed or in a hammock.

I'm a vegetarian and will there be vegetarian meal options?

We work together with our clients to accommodate for any food allergies or eating preferences while you're on our trips.

Will I be able to stop to buy personal necessities?

Before your trip suggestions will be sent for items you will want to have on hand. We will go to any length to assure that every need that you may have while on our trips is met including any shopping you might need to do. We will be happy to provide you with the opportunity to get anything that you may need.

Can you help us with accommodation and transportation in Puerto Cabezas?

We are happy to assist with any reservations for lodging or transportation that you may need in Puerto Cabezas or in any other part of your visit to Nicaragua. We have connections all over the Atlantic Coast and in many other parts of Nicaragua. It would be our pleasure to make your stay as enjoyable as possible.

I'm worried about getting sick.

We take every precautions to have clean cooking surfaces including the food preparation surfaces. We use purified water and clean cooking surfaces and utensils with a disinfectant. This will help prevent food borne illness. Of course if you do get sick we will help you in anyway necessary.

I don't speak Spanish or Miskito, will I still be able to communicate with people?

All of our trips will have English-speaking guides. It is a priority to us to facilitate a high level of connection with the inhabitants of the communities that we are visiting. We will do everything in our power to assist you in communicating to establish these connections.

Can you arrange transport to Puerto Cabezas?

Transportation to the area can be done by air or bus. Please feel free to contact us for assistance.

Can you arrange transport to other areas on the Atlantic coast?

We have many connections up and down the Atlantic coast to Nicaragua and we would be happy to assist you while you were staying in the area.

Can you recommend tours in other regions of Nicaragua?

Yes, we have relationships with many other tour operators around the country who we would be happy to recommend to you. We also have many years experience living and vacationing in Nicaragua and we would be happy to share our experiences with you.

Can you meet me in Managua to accompany me to Puerto Cabezas?

We completely understand that at times is best to have a familiar, trusted face waiting when you are in a new and unfamiliar country. We would be happy to meet you at the airport in Managua, guide you around on the Pacific and fly to Puerto Cabezas with you in order to assure that you have the best possible start to your trip. Please contact us to make arrangements for this service.

Will I have access to the Internet?

In Puerto Cabezas there are many public Internet cafés with Internet that can be used for about one dollar per hour. Many of these computers have cameras and microphones to use with Skype.

Some clients prefer to get a Sim card for their smart phone from the local service provider Claro. Once you have the Sim card you can purchase 1 GB of data for approximately $8. Your cell phone needs to be carrier unlocked.

Many of the communities that we visit have 3G cell phone service from the company Claro. If you need to stay connected to the Internet you will be able to do this if you have a smart phone chip and active data plan. We will be more than happy to help you establish this.

Will I be able to charge my cell phone, camera or laptop?

While we are in Puerto Cabezas you will have access to power to charge your electronic devices. However while we are in smaller communities and we cannot guarantee access to power. We suggest looking into the many portable battery backups that exist to charge your electronics in the backcountry.

I'm not able to carry my equipment can you arrange a porter for me?

We are happy to accommodate for any of your needs while you are on our trip.